Coaching, Consulting & Training
for High Value Personnel

Our Company

Meet George and John


George explains the simple reason why TSL is a better approach to problem solving and decision making training!

Expertise

leadership - behavior based safety - teamwork - problem solving
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Smarter Leadership - Performance Management Absolute Safety, 365 - Behavior Based Safety System Problem Solving Skills - Root Cause Analysis Mastering Involvement

Powerful, Original Content

 

Learning4Performance: more Tips and Tools in your inbox every week!
 

Webcast Archive: Performance Builders Live Web Seminars

Our radio archive contains free, downloadable seminars, complete with follow-along PowerPoint presentations. (More)

Smarter People Leadership

Performance Coaching

Mastering Involvement

Performance System Analysis

 

 

Safer Employees,
Reduced RI

Absolute Safety, 365 Behavior-Based Safety System

 

Better Problem Solving

Trouble Shooting Logic

Choice Analysis

Deviation Analysis

Plan Implementation Analysis

Status Assessment

 

Results

We help organizations successfully implement change to reach their goals. Our results emerge within the organization as:

bullet Increased productivity
bullet Improved quality
bullet Greater efficiencies
bullet Reduced down time
bullet Lower "bottom line" costs
bullet Higher morale

We deliver results through consulting and customized training that is based on Reality-Based Technologies, not the latest trend or fad.

Case Studies

Resources

the FSTD Blog
TroubleshootingLogic.com
Critical Thinking Skills -- Rational Thought for an Irrational World

Webcast Archive: Performance Builders Live Web Seminars
Our radio archive contains free, downloadable seminars, complete with follow-along PowerPoint presentations. (More)

Learning4Performance
(Our Weekly Newsletter)

More About First Steps

With offices in Lexington, KY, FIRST STEPS TRAINING & DEVELOPMENT (FSTD) designs and delivers best-in-class critical thinking and behavioral skills training designed to take your organization to the next level in Safety, Customer Service and Employee Performance.

Is your organization facing ...

FSTD delivers quantifiable results through consulting, coaching, and customized training. We partner with business leaders to identify performance gaps and develop the skills and systems needed for Rapid improvement and Lasting value.

Are your employees doing the job on time, right, the first time?  Do they recognize and capitalize on difference?   How well do they communicate?  Do they manage their time and your resources well? Does conflict get resolved quickly and productively?  When a machine or process goes down, do they find root cause while avoiding costly, incorrect time-consuming actions? In today's competitive environment, certain skills and behaviors are no longer optional. Contact us to discuss your performance challenges.

Featured Workshops

 

Grow your organization's HR capacity -- see our Train the Trainer workshops and Assessment Tools.   For the latest thoughts, sign up for our the free Learning4Performance Newsletter or visit our blog TroubleShootingLogic.com.

2379 Merluna Drive, Lexinton, KY 40511
Phone: (800) 870-9380

E-mail Click Here

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