Coaching, Consulting & Training
Better Problem Solving
How We Engage with You
We help organizations successfully implement change to reach their goals. Our results emerge within the organization as:
the FSTD Blog
Webcast Archive: Performance Builders Live Web Seminars
(Our Weekly Newsletter)
More About First Steps
With offices in Lexington, KY, FIRST STEPS TRAINING & DEVELOPMENT (FSTD) designs and delivers best-in-class critical thinking and behavioral skills training designed to take your organization to the next level in Safety, Customer Service and Employee Performance.
Is your organization facing ...
FSTD delivers quantifiable results through consulting, coaching, and customized training. We partner with business leaders to identify performance gaps and develop the skills and systems needed for Rapid improvement and Lasting value.
Are your employees doing the job on time, right, the first time? Do they recognize and capitalize on difference? How well do they communicate? Do they manage their time and your resources well? Does conflict get resolved quickly and productively? When a machine or process goes down, do they find root cause while avoiding costly, incorrect time-consuming actions? In today's competitive environment, certain skills and behaviors are no longer optional. Contact us to discuss your performance challenges.
Grow your organization's HR capacity -- see our Train the Trainer workshops and Assessment Tools. For the latest thoughts, sign up for our the free Learning4Performance Newsletter or visit our blog TroubleShootingLogic.com.
2379 Merluna Drive, Lexinton, KY 40511
Phone: (800) 870-9380
E-mail Click Here
2013, First Steps Training & Development. All Rights Reserved.
Site design by Speedsoft.com.