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Thank you for everything you did.  That was the best and most thorough ropes training that we have had in years.  They have all been talking about how much fun they had really enjoyed working with you.  Everyone feels like they have a great understanding and knowledge about he course, and that is exactly what we wanted.  

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Conflict Management and Resolution: Real Tools, Right Now!

Performance Builders Live on World Talk Radio!

Descriptions and Links to Free Resources!

Conflict Management, part 1: Understanding Conflict (Audio and PowerPoint)
Interpersonal conflict in the workforce is as predictable as death and taxes (and often as painful!) When managed well, conflict can spark innovation and transform relationships. In the first installment of a three-part series, we’ll discuss the sources of conflict, help you assess your typical style, and share actionable advice from our Skillful Dialogue workshop that you can use to control your own approach.

Conflict Management, part II: How to Fight Fair (Audio and PowerPoint)
Interpersonal conflict in the workforce is as predictable as death and taxes (and often as painful!) When managed well, conflict can spark innovation and transform relationships. In the second installment of a three-part series, Rob, Earl and George will share a proven process from our Skillful Dialogue workshop for resolving conflict successfully that you can put to use right away. Learn how to fight and win (in the best sense).

Conflict Management, part III: Now You're In, Here's How to Come Out with a (Genuine) Win (Audio and PowerPoint)
Interpersonal conflict in the workforce is as predictable as death and taxes (and often as painful!) When managed well, conflict can spark innovation and transform relationships. In the third installment in the Managing Conflict series, the guys will conclude their discussion of the Skillful Dialogue Collaboration process. They'll describe how to facilitate conflict resolution between direct reports and then provide insight on how to manage conflict at the team level.

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