Coaching, Consulting & Training
for High Value Personnel
What Others Are Saying
The workshop “Performance Coaching” contains good course material as well as good presentation skills by the instructor. The feedback I received was very positive. We have noticed real improvement in the quality of data entered into our coaching database by our leadership team.
There are a few areas where our site procedures are not in verbatim alignment with what you taught in the workshop. Ironically, we are re-evaluating our procedure for potential enhancements. The material you administered has many key data points that we may have overlooked in procedure development.
Ben Avara, FIN Superintendent, Entergy Operations, Grand Gulf Nuclear Station
*Note: our work is customized to each client's needs and specifications. These results are meant to provide examples of how we work with our clients and what they then achieve. They are not meant to display a "set" approach, nor do they necessarily detail all of the results achieved by this client.
Situation / Need
This site was one of six paper mills within the same system that made roughly the same product. Prior to the training, this site was the worst performer: in fact, 3 of the other 5 sites could place a case of product on this site's receiving dock (including the cost of shipping) for less than this site could manufacture it.
Intervention
A Reality-Based Technologies Mastery Workshop was developed to client specifications in order to get the leaders to drive the use of Trouble Shooting Logic among it's already-trained employees. Most of the site leadership attended this workshop.
Results
During an 8 month period, one manager documented 53 separate examples of the benefits of RBTM and the resulting improvements in his department's Process Management Systems. A few examples are:
- $3.5 million savings per year due to a new fines disposal Process Management System,
- $400,000 per year reduction in chemical usage,
- $180,000 per year due to improved systems,
- $200,000 per year reduction in steam usage,
- $78,000 per year in reduced land fill costs,
- $63,000 per year due to improved filter systems, and
- $51,000 per year from one Pulp Mill Fact / Comparator analysis.
The miscellaneous savings are too numerous to document. Including a $5 million cost avoidance, the combined savings of all the documented examples exceeded $10 million. Much of the savings is ongoing.
Bottom Line: following this intervention, this site moved from worst to first in terms of its results, when compared to its five sister production facilities.
Are operating inefficiencies pinching the bottom line? Contact an FSTD Associate to learn how you might realize similar or even better results