Trouble Shooting Logic: Why Us -- First Steps Training & Development, Inc.

Trouble Shooting Logic (TSL)

Why we are your BEST CHOICE for analytical trouble shooting skills training

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Client Testimonial

This workshop was well worth our company's time and money.
 

 
  • Immediate $$ Benefit: a significant portion of our workshop is devoted to in-house application, that is, your employees using their new Trouble Shooting skills to find the root cause of deviations, make the best choices on company decisions, and planning how to best implement new courses of action within their job functions.  Based merely on problems solved, our clients typically pay for the cost of the workshop before the workshop is finished (and often, several times the cost of the workshop).
     
  • Lower Initial Investment: we have compared our prices to our competitors (and we encourage you to do the same).  We do NOT provide fancy three-color, spiral-bound manuals and pretty plastic cards that drive up your costs by over $300/participant; we DO provide more relevant learning materials, regularly updated, delivered by Certified Facilitators, to support the workshop.  Your ROI is not determined by the color of the manual that sits in your employee's book case but by the skills learned and used every day.  We deliver!
     
  • Ongoing Savings/Cost Avoidance: our participants thoroughly learn their new skills, and we teach you, your executives and managers how to drive continued performance.  (For more information on how to systematically structure superior employee performance, review our Performance Systems Analysis workshop; we typically include this training for top-level management along with TSL to ensure the greatest ROI to the client organization.)
     
  • Superior Content: The Trouble Shooting Logic workshop is “Reality Based Technology;” that is, the skills contained in this workshop are based on the actual performance of successful trouble shooters and decision makers. No gimmicks, just proven skills that will bring immediate results.  We develop our core learning materials from the real-life problems and choices faced by actual companies; we customize each training to support trouble shooting methodologies that you currently use (e.g., SPC) so that there are no gaps, no overlaps and no conflicts.
     
  • We teach to the level needed: not every person in your organization needs the same degree of expertise: some employees need to simply know what information should be gathered for others to use; others need to be master facilitators who can troubleshoot problems throughout your plant and/or lead an inter-disciplinary analysis.   We customize our delivery to help you get the "best mix" of trained personnel for the ongoing resolution of company concerns in the most cost-effective manner possible.
     
  • In-house Expertise: many clients choose to invest in a "T3," or "train-the-trainer."  This enables them to continue training new employees in TSL with no additional expenditures.

We would appreciate the opportunity to share more information with you.  Contact us here.

 

506 Grants Ferry Road - Suite 105 - Brandon, MS 39047
Phone: (601) 992-9337 - Fax (601) 992-9339
Toll Free: (800) 211-0871
E-mail Click Here

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