What Others Are Saying
Rob facilitated a strategic planning group for a tri-state based effort to improve conditions in the Delta. One of the greatest advantages to working with Rob was his team building skills and his advanced knowledge of social media and technology which aided a group that large to maintain contact. With 180 people spread across portions of three states, maintaining communication was no easy task but Rob helped us accomplish it. I have recommended him to other and will continue to recommend him in the future.
Patricia Brannon, Prevention Resource Coordinator, Health Resources of Arkansas
"Stand Up" Consulting
When an issue needs to be resolved NOW, Stand Up Consulting services enable your team to think more clearly, efficiently and systematically, achieving quality resolution within deadline.
Stand Up Consulting is a partnership between the client organization and First Steps, in which each party brings something to the table:
- The client brings relevant data and the right people, with the pertinent knowledge, experience and judgement for the issue at hand;
- FSTD brings the right process facilitation and coaching to expertly guide your thinking.
With the right people, correct data and our process guidance, you efficiently determine your best course of action and avoid costly, incorrect, time-consuming failure paths.
Applications
Issues requiring multiple inputs, effective time and task management with full and focused participation by all. Stand Up Consulting is appropriate for:
- Achieving Consensus on Tough Decisions
- Finding Root Cause to persistent machine or process problems
- Planning a high-profile project or change that must roll out "glitch free"
- Prioritizing and planning resolution of complex issues
- Engineering the human performance system to support a planned change
Contact FSTD to discuss your team's issues and learn if Stand Up Consulting is right for you
Case Studies
Sample Case #1
Our client manufactured a paper product used to make ice cream containers. One of our client's customers, a food packing company, said that their colors wouldn't 'hold' on the package, and if they couldn't make a paper that would take the print, "we'll find someone who will."
We facilitated a Deviation analysis that involved personnel from both our client and their customer. The analysis showed that the problem occurred on only a few of the colors printed, ruling out the paper as the problem source.
Needless to say, our client kept this key customer. Our client's quick response and analysis of the information available created good will and credibility in the eyes of this food packing company.