Coaching, Consulting & Training
What Others Are Saying
When we began our initial assessment of the state of things in our office, we had some major hurdles to overcome. I am happy to report that things are very different in our office now, and I can only attribute it to the skill you exercised in working with our group over the past year. Your one-on-one coaching of our supervisors, the team-building retreats, and the conflict resolution training were very successful. I was skeptical at first, but the results speak for themselves.
Director, Human Resources
We teach your people the tools needed to skillfully operate their part of the business like they owned the business.
Communication is the basic skill that all supervisors, leaders and team members require to be successful, yet few people understand the process of communication. The Focused Communication Skills workshop investigates the process of communication and the specific communication tools, such as speaking, listening, questioning, and feedback, that are required for information trainsfer and mutual understanding.
During the workshop the participants investigate the communications process and its impact on their ability to effectively interact with peers and empower and supervise workers. They develop an understanding of which communication approaches work best with their direct reports and how to modify their communication styles to optimize information transfer.
At the completion of the workshop, the participants will be able to:
The skills developed in this workshop enable participants to more effectively communicate with peers and direct reports. Misunderstandings are minimized.
2379 Merluna Drive, Lexinton, KY 40511
Phone: (800) 870-9380
E-mail Click Here
2016, First Steps Training & Development. All Rights Reserved.
Site design by Speedsoft.com.