Coaching, Consulting & Training
for High Value Personnel

What Others Are Saying

Rob is a great example of a person working in his 'sweet spot'. He is able to quickly build rapport with an individual, identify the issues and then facilitate to create options. He is able to leverage his personable style to deal with the hard issues and is not shy in stepping into the situation in helping you see the real truth. What I like the most about Rob is the way he is able to assist YOU getting to the core issue at hand. He does not give you the answer but partners with you.

David Neal, President, Neal Leadership Group

Focused Communication

We teach your people the tools needed to skillfully operate their part of the business like they owned the business.

Communication is the basic skill that all supervisors, leaders and team members require to be successful, yet few people understand the process of communication.  The Focused Communication Skills workshop investigates the process of communication and the specific communication tools, such as speaking, listening, questioning, and feedback, that are required for information trainsfer and mutual understanding.

During the workshop the participants investigate the communications process and its impact on their ability to effectively interact with peers and empower and supervise workers. They develop an understanding of which communication approaches work best with their direct reports and how to modify their communication styles to optimize information transfer.

At the completion of the workshop, the participants will be able to:

  • Use the proper communications tools to give instructions and ensure that those instructions are understood
  • Understand the communication dynamics inherent in their interactions with direct reports
  • Modify their message to address the particular needs of each style.

Benefits

The skills developed in this workshop enable participants to more effectively communicate with peers and direct reports. Misunderstandings are minimized.

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2379 Merluna Drive, Lexinton, KY 40511
Phone: (800) 870-9380

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